Terms of Service

Version: 1.0

Last Updated: 2025-12-01

1. Acceptance of Terms

By accessing or using StaticForm ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Service after any changes constitutes acceptance of those changes.

2. Description of Service

StaticForm is a form submission service that allows you to create forms, collect submissions, and integrate with various third-party services. The Service includes:

  • Form creation and management
  • Submission collection and storage
  • Spam protection and filtering
  • Email, webhook, Slack, and Discord integrations
  • File upload handling
  • Credit-based payment system

3. Account Registration

3.1 Account Requirements

  • You must be at least 16 years old to use the Service
  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account
  • You must accept our Privacy Policy to use the Service

3.2 Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Acceptable Use

4.1 Prohibited Activities

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Transmit any harmful, offensive, or illegal content
  • Send spam, phishing emails, or other unsolicited communications
  • Attempt to gain unauthorized access to the Service or other accounts
  • Interfere with or disrupt the Service or servers
  • Use the Service to collect personal data without proper consent or disclosure
  • Violate any data protection or privacy laws, including GDPR
  • Use automated systems to abuse or overload the Service

4.2 Content Responsibility

You are solely responsible for all content submitted through your forms. You represent and warrant that you have all necessary rights and permissions to collect and process such content.

5. Payment and Credits

5.1 Credit System

  • The Service operates on a credit-based payment system
  • Each valid form submission consumes one credit
  • Credits are purchased in advance
  • Credits do not expire unless your account is deleted

5.2 Payment Terms

  • All payments are processed through Stripe
  • Payments are due at the time of purchase
  • All prices are in EUR (Euro) unless otherwise stated
  • Refunds are handled in accordance with our refund policy

5.3 Refunds

Unused credits may be eligible for refund within 30 days of purchase, subject to our refund policy. Contact support@staticform.app for refund requests.

6. Data Protection and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

6.1 Your Responsibilities

  • You must obtain proper consent before collecting personal data through your forms
  • You must comply with all applicable data protection laws, including GDPR
  • You must provide appropriate privacy notices to form submitters
  • You are responsible for the security and handling of data collected through your forms

7. Intellectual Property

7.1 Service Ownership

The Service and its original content, features, and functionality are owned by StaticForm and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain ownership of all content submitted through your forms. By using the Service, you grant StaticForm a limited license to store, process, and transmit your content solely for the purpose of providing the Service.

8. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or unforeseen circumstances.

8.1 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

9. Data Retention and Deletion

9.1 Account Deletion

  • You may delete your account at any time through your account settings
  • Account deletion permanently removes all your data, including forms, submissions, and files
  • Deleted data cannot be recovered

9.2 Inactive Accounts

Accounts that have been inactive for 2 years may be automatically deleted in accordance with our data retention policy. We will send email notifications before deletion.

9.3 Payment Records

Payment records are retained for 7 years as required by government regulations, even after account deletion. This is handled by our payment processor (Stripe).

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STATICFORM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless StaticForm, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content submitted through your forms

12. Termination

12.1 Termination by You

You may terminate your account at any time by deleting it through your account settings or by contacting us at support@staticform.app.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

12.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All data associated with your account will be deleted in accordance with our data retention policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through good faith negotiations, and if necessary, through appropriate legal channels.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and StaticForm regarding the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@staticform.app